Plus, a new splash pad at Fonticello Park
 
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Today’s Forecast

69º | 24% chance of precipitation
Sunrise 6:38 a.m. | Sunset 7:43 p.m.

 
☎️ The 411 on RVA 311
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The RVA 311 app will recognize where you are in the city to make a non-emergency request on-site. | Photo by RICtoday
What do you do when you see a pothole, standing water, or a broken streetlight? Enter: RVA 311.

The city’s non-emergency line helps Richmonders navigate city services — whether you’re looking for a trash can replacement, want information about a tax deadline, need to report a damaged tree, or have one of dozens of other requests.

Mayor Stoney’s FY25 budget proposal includes $1 million for RVA 311 to make more improvements to the technology and increase staffing at the call center.

Using 311

For the traditional way, simply dial 3-1-1.

Note: This only works if you’re inside the City of Richmond. If you’re outside city limits, the number is 804-646-7000.

The call center hours are Monday through Friday, 8 a.m. to 5 p.m. On Wednesdays, it opens an hour later due to a morning briefing.

You can access 311 at any time using the website or mobile app. By creating a free account, you can virtually search, make, and track the status of requests throughout the city.

Bonus: Poking around the map is a fun way to realize how many people are requesting trash cans on a given day. Richmonders love trash cans.

The map marks requests as assigned, in progress, and completed. When you go to make a request, check to see whether it’s already been reported — there’s no need to make duplicate requests for the same issue.

Pro tip: If you want to keep tabs on a request someone else made, click “follow this request” and you’ll get updates on its completion.

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Assigned requests are in blue, in progress in purple, and completed in green on the RVA 311 website.

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Screenshot via RVA 311.

How 311 works

If they can, the customer service representative will answer your question or provide you the information while on the line. If not, they will file your request to be addressed by the appropriate city department.

Keep in mind that some requests take longer than others to complete. You could get a new trash can within a few weeks, but a broken sidewalk will take more time.
 
Events
 
Friday, April 12
  • NWBA Wheelchair Basketball National Championships | Friday, April 12-Sunday, April 14 | Times vary | Henrico Sports & Events Center, 11000 Telegraph Rd., Richmond | $12 | Be a part of history when the top 100 wheelchair basketball teams in the country compete for national titles.
  • Triple Crossing 10 Year Anniversary Celebration | Friday, April 12 | 12-10 p.m. | Triple Crossing Beer – Fulton, 5203 Hatcher St., Richmond | Free entry | WKNDR will start jamming at 6 p.m. and Ruby Scoops will be there with sweet treats.
  • African-American Genealogy and Family History in Virginia | Friday, April 12 | 1 p.m. | RPL West End Branch, 5420 Patterson Ave., Richmond | Free | Get a first look at genealogical research and how RPL can help you identify useful records, use online resources, and address potential challenges.
Saturday, April 13
  • Richmond Night Market | Saturday, April 13 | 5-9 p.m. | 17th Street Market, 100 N. 17th St., Richmond | Free entry | Kick off the sixth season of this monthly market with an artisan village, creative kids hangout, makerspace, and live music by Kia Bennett.
  • Roller Derby Double Header | Saturday, April 13 | 5-9 p.m. | Greater Richmond Convention Center, 403 N. 3rd St., Richmond | $15 | Get ready for an action-packed day of derby, plus a raffle and canned food drive.
  • Flying Squirrels vs. Akron RubberDucks | Saturday, April 13 | 6:05 p.m. | The Diamond, 3001 N. Arthur Ashe Blvd., Richmond | $10-$25 | Celebrate local HBCUs and stay after the game for a fireworks show.
Sunday, April 14
  • RVA E-Bike Expo | Sunday, April 14 | 10 a.m.-2 p.m. | Stone Brewing, 4300 Williamsburg Ave., Richmond | Free | Check out a variety of e-bikes and take them for a spin in a controlled environment.
  • VCU Women’s Soccer vs. Longwood | Sunday, April 14 | 12 p.m. | Sports Backers Stadium, 100 Avenue of Champions, Richmond | $7-$10 | Cheer on the Rams at home against the Lancers.
Click here to have your event featured.
 
 
News Notes
 
Civic
  • It’s that time of year again — the city will issue personal property tax bills on Monday, April 15. Payments are due by June 5. Pro tip: You can use RVAPay to pay your bill online.
Traffic
  • The bridge on Commerce Road over Goodes Creek closed yesterday after an inspection revealed severe deterioration. The bridge was already scheduled to be shut down next month to begin the replacement process. It should be complete in late 2025.
Outdoors
  • The new splash pad at Fonticello Park is moving forward. The design includes a colorful pinwheel design, drinking fountains, benches, and bike racks. Bathrooms will also be renovated as part of the project. The proposal will go before the Planning Commission for approval at its Tuesday, April 16 meeting.
Development
  • The former site of Richmond Machinery & Equipment in Scott’s Addition could become a five-story apartment complex in the near future. A Maryland-based development firm has plans to buy the 1.2-acre Roseneath Road property. (Richmond BizSense)
Theater
  • Shakespeare meets slam poetry in “A Midsummer Night’s Slam,” part of the upcoming Festival of Arts season at Dogwood Dell. Want to get involved? Submit an audition video by Monday, April 15.
Cause
  • Spread the summer fun by donating to River City Magnolias’ swimsuit drive. The synchronized swim team is collecting new and gently used goggles, towels, and swimsuits of all sizes and styles for swimmers at local public pools. Email RCM for more information.
Film
Try This
Plan Ahead
  • America’s Friendliest Marathon returns to Richmond on Thursday, November 14, with full, half, and 8k distance options. Register before Monday, April 14 to take advantage of early-bird pricing.*
Travel
  • If the urban hustle + bustle is tiring you out, we have a solution: Escape to the wilderness hiking trails of the Uwharrie Mountains, greenways, and city parks in the Heart of North Carolina. Celebrate the Year of the Trail + see how communities came together to create the growing network of trails.*
 
 
Civic
 
Budget breakdown: Children and families
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Changes could be coming to City Hall. | Photo by Jeff Hawthorne
Mayor Levar Stoney introduced his budget proposal for fiscal year 2025 last month. We’re breaking down the budget, section by section.

First up: children and families. Here are a few highlights:
  • $1 million to establish a Child Care and Education Trust Fund
  • $500,000 to support the Richmond Resilience Initative, the guaranteed income pilot program which began in 2020
  • $1 million towards family crisis funding to provide basic needs to those experiencing financial emergencies
Did you know? The budget also includes funds for various charitable organizations around the city. This year’s proposal includes increased funds for Art 180 ($35,000), the ChildSavers program We Matter RVA ($170,000), CultureWorks ($406,400), and NextUP RVA (a combined $1.4 million).

City Council’s next budget work session is on the books for Monday, April 15 at 1 p.m. Pro tip: You can attend virtually.
 
The Buy
 
A ClassPass membership, which lets you use multiple local gyms, fitness studios, and spas with just one membership. We like: Getting 14 days free when you sign up — meaning you can finally see if that gym you’ve been eyeing is worth it.
 
Answered
 
On Wednesday, we asked how often you go to farmers markets.
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Find Virginia-grown products, art, clothing, and more at PopUp RVA at the Diamond. | Photo via PopUp RVA
Around 45% of respondents said they go a few times a year. The second highest answer was “every week or almost every week” with 29%. Click the button below if you’re still looking for the perfect farmers market for you.
 
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The Wrap
 
Robin Schwartzkopf in a red button down shirt Today’s edition by:
Robin
From the editor
With Halle Bailey and recent Oscar-winner Da’Vine Joy Randolph signed on for the untitled Pharrell movie, I’m officially excited. What local spots would you recommend to celebrities spending time in Richmond?
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