Did you know? RVA 311 is here to help with more than you think. Richmond’s non-emergency call center is available for residents to:
1. Request a new City tree to be planted
After city arborists approve the site, they’ll select an appropriate species to be planted during winter.
2. Report mosquitoes on public property
Squash your mosquito concerns by helping the city identify the source of the problem (think: potholes and standing water).
3. Request a new streetlight
Tired of driving in the dark? The city may be able to place a new light on your street.
4. Report trail issues
If you notice a trail issue like a downed tree, damaged bridge, or missing signs, snap a photo and report it here.
5. Request aging and disability support
The Office of Aging and Disability Services connects older adults (55+) and people with disabilities (18+) with programs like meal delivery, transportation, and housing.
Psst... This is what your neighbors are requesting.
